The tips and FAQs here are based on customers’ tech support inquiries. If you have a question about how to use our software, be sure to check here. The answer may be waiting for you. And as always, be sure to RTFM.
Yank Upgrade for Fry's Customers
Purchased Yank 1.x at Fry’s Electronics? Scan your receipt (or take a picture of it with your phone) and email it to us and we’ll send you a coupon for a special upgrade price for Yank 2.
Add a note to a time slice
Time Tagger users sometimes ask us how to add a descriptive note to a time slice. In fact, so many users have requested this feature, that we’ve added it to version 1.3! Time Tagger 1.3 is a free upgrade, so download it now and start using the new note feature!
Sonar 2.0 is Leopard-Compatible. Free upgrade!
Licensed users can download Sonar 2.0 for free!
How to report work for ANY client
People frequently create a tag for each one of their clients and then create a separate report for each one of those tags. But how can you create a report that will show you all client work, regardless of which client it was for?
Trouble with Reports
Several users have gotten confused trying to get reports to work. We’re going to make a few changes in the next version of Time Tagger to avoid this confusion. But in the meantime, this tech tip will help you understand how to get reports working in version 1.0 of Time Tagger.
Back up your Time Tagger data
If you’re using a decent automatic backup utility (like Time Machine) it’s probably already backing up your Time Tagger data for you. But if you back up by hand, don’t forget Time Tagger.
Read the Link Mapper Manual
More Link Mapper tips will be coming soon, but in the meantime, there’s one tip that we know will help you. Read the manual. It’s short and easy to read and will really help you get the most out of your purchase.
Read the Yank Manual
More Yank tips will be coming soon, but in the meantime, there’s one tip that we know will help you. Read the manual. It’s short and easy to read and will really help you get the most out of your purchase.
Read the Time Tagger Manual
Easy tip: Read the manual! It’s short and easy to read and will really help you get the most out of your purchase.
Read the Sonar Manual
More Sonar tips will be coming soon, but in the meantime, there’s one tip that we know will help you. Read the manual. It’s short and easy to read and will really help you get the most out of your purchase.