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Contact Technical Support
We’re happy to help. But before you contact tech support…
- Have you checked the manual and the Tips & FAQs?
- Do you need to contact us for something else? — such as company info, press inquiries, ordering assistance, bug reports, complaints, etc.
- Did you just lose a license code that you purchased in the past?
- Check our schedule to make sure we’re open.
Contact Technical Support
Tech support is for licensed users only. All tech support requests must be initiated through this Web page. See tech support policy for more details.
To send a tech support request, you must first log in. If you have purchased software from us, you already have an account under the email address you used when you placed your order. But if you have never logged in before, you probably will have to set a password before you will be able to log in. This is a quick and easy process.
Once you are logged in, please return to this page to send your tech support request.
Bug reports can be emailed to bugs@matterform.com without logging in. More Details…