How To Take a Screenshot

If you need to contact technical support about a problem, it is often very helpful to us if you can send us a screenshot of the window you are having trouble with.

On a Macintosh

Click the Window menu at the top of the and then click Take Picture or press 5. This will save an image of the front-most window. The image file will appear on your desktop. You can include this screenshot with your Help Request.

You can also take a picture of the entire screen by pressing 3. This works in any program and saves a file to your desktop called Picture 1. However, pictures taken with the Window menu have smaller file sizes and transmit faster.

On other Platforms

Instructions coming soon.